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Carlie Bell

Director of Consulting, Citation Canada

Carlie Bell is a strategic change leader, people strategist, and coach with over 20 years of experience spanning corporate, entrepreneurial, academic, and consulting environments. As Director of Consulting at Citation Canada, she leads national initiatives that strengthen HR compliance, leadership capability, and workplace culture across a diverse range of organizations.

Carlie’s work is grounded in the belief that people are the engine of lasting change. She has published her Ph.D.-level research in Management Information Systems and Entrepreneurship and holds numerous advanced certifications, including Certified Change Management Practitioner®, Brain-Based and Results Coach®, AQai® Adaptability Practitioner, and Mindful Leadership® Facilitator.

In addition to her leadership in corporate consulting, Carlie has built and led successful ventures in executive coaching and organizational transformation. Her approach draws on neuroscience, behavioral psychology, and strategic execution to help leaders and teams unlock clarity, resilience, and high performance.

Her key areas of expertise include:

  • Leading complex organizational change and culture transformation
  • Coaching executives and building adaptive leadership capacity
  • Facilitating strategic planning and leadership development programs
  • Enabling cross-functional alignment and effective communication
  • Guiding organizations in adaptability, change readiness and people-centric transformation

Carlie is a passionate lifelong learner and trusted advisor, known for helping organizations navigate complexity while keeping their people at the heart of progress.

10:15 a.m. to 11 a.m.

Thursday October 23

Beyond Contracts: Humanizing the Employee Behind the Number

Contracts matter—but they aren’t the relationship. In the day-to-day realities of managing people, it’s easy for HR and legal teams to lean on policy, procedure, and documentation as the foundation of the employment relationship. But behind every clause is a person. This session explores the tensions between policy, process and human experience—and how to strike the right balance. We’ll examine how rigid adherence to contracts can undermine culture, trust, and retention, especially when used as a shield instead of a tool. Real-world examples will illustrate how to preserve the integrity of your employment agreements while also fostering empathy, flexibility, and dialogue. Attendees will leave with a renewed perspective on how to uphold compliance and legal obligations and people-first leadership, without compromising either.